IMPLEMENTATION OF THE DIGITAL VILLAGE APPLICATION (DIGIDES) IN IMPROVING ADMINISTRATIVE SERVICES IN PIASAN VILLAGE, ANAMBAS ISLANDS REGENCY
Keywords:
Policy Implementation, Digital Village, DIGIDES, Administrative Services, Piasan Village.Abstract
This study analyzes the implementation of the Village Digital Application (DIGIDES) in improving administrative services in Piasan Village, Anambas Islands Regency using Merilee S. Grindle's policy implementation theory with six indicators: the interests of the target group, the benefits generated, the expected level of change, the position of policy makers, program implementers, and the resources deployed. A descriptive qualitative research method was used with data collection techniques through observation, interviews, and documentation. The results show that the implementation of DIGIDES has been effective with the fulfillment of all six indicators. The interests of the target group are met through alignment between the interests of the village government and the community, which is reflected in the increase in online services from 166 letters in 2024 to 182 letters in 2025. The resulting benefits include accelerated service delivery, cost efficiency, and community economic support through the promotion of MSMEs. The change from manual to digital systems has increased transparency and accountability in village government. The position of policy makers is structured with participatory decisions through village deliberations. Program implementers demonstrate good coordination with ongoing training. The resources deployed are relatively adequate although there are still limitations in community readiness and technology access.
Downloads
References
Abdoellah, A., & Rusfiana, A. (2016). Analysis of the implementation of the Family Hope Program (PKH) policy (Study at the Ciamis Regency Social Service). Journal of Administrative Sciences , 13 (2), 189-207.
Agatha, VP, & Fikri, MK (2024). Public service innovation through the Digital Village application (DIGIDES) in Loa Duri Ilir Village, Loa Janan District, Kutai Kartanegara Regency. Journal of Public Administration , 15 (1), 45-62.
Agustino, L. (2016). Fundamentals of public policy . Alfabeta.
Akbar, MF (2023). Implementation of the Digital Village application to improve the quality of village administrative services. Journal of Government and Politics , 8 (2), 112-128.
Alfira, N., & Adni, R. (2024). Public service innovation based on the Digital Village application (DIGIDESA) in Pandau Jaya Village, Siak Hulu District. Journal of Government Science and Public Policy , 11 (1), 78-95.
Amelia, R., Saputra, D., & Wijaya, A. (2021). Public policy implementation: Analysis of target group interests in local government programs. Journal of Public Policy , 12 (3), 201-215.
Choirinisa, A., & Ikhwan, M. (2022). The role of digital applications in improving the performance of government organizations. Journal of Technology and Public Administration , 9 (2), 134-149.
Digides. (2024). Profile and benefits of the Digital Desa application . PT Digital Desa Indonesia. https://digides.id
Digides. (2025). Digital village correspondence service features . PT Digital Desa Indonesia. https://digides.id/layanan
Dewi, SK (2022). The process of implementing public policy at the village government level. Journal of Public Administration , 14 (2), 167-182.
Evander, K., Pratama, A., & Sari, DP (2021). Public policy implementation models: Theoretical and practical perspectives. Journal of Political Science and Government , 10 (1), 89-104.
Haryoko, S., Bahartiar, & Arwadi, F. (2020). Qualitative research methodology: Data collection and analysis techniques . Makassar State University Press.
Johanda, R. (2024, August 15). The Regent of Anambas appreciates the introduction of digital innovation in Piasan Village. Melayu News . https://www.melayunews.com/bupati-anambas-apresiasi-pengenalan-inovasi-digital-desa-piasan
Kamaruddin, M. (2016). Improving the quality of public services in the digital era. Journal of Public Administration , 7 (1), 45-58.
Kasmad, R. (2018). Public policy implementation: Theory and application. Journal of Public Policy and Management , 6 (2), 112-127.
Kasmiah, S. (2023). Evaluation of the implementation of the Digital Village (DIGIDES) application in organizing village administration: A public service principle perspective in Barru Regency. Journal of Regional Government and Autonomy , 10 (2), 156-174.
Kinanti, AP (2024). Digital transformation of public services in population administration. Journal of Public Policy and Governance , 13 (1), 67-82.
Kusmin, K., Wijaya, H., & Putri, RA (2022). Characteristics of implementers in the implementation of local government policies. Journal of Public Administration and Policy , 11 (3), 189-205.
Maatang, A., & Paselle, E. (2022). Implementation of public service innovation based on the Digital Village application (DIGIDES) in Loa Duri Ilir Village, Loa Janan District, Kutai Kartanegara Regency. Journal of Government and Social Political Sciences , 10 (1), 34-52.
Mamik. (2015). Qualitative methodology . Zifatama Publisher.
Marwiyah, S. (2022). Thomas R. Dye's public policy implementation model in government program analysis. Journal of Public Policy , 13 (2), 145-161.
Marwiyah, S. (2023). Digitalization of government administration: Concept and implementation. Journal of Public Administration , 14 (1), 78-93.
Maulidiah, N. (2014). Public satisfaction as an indicator of the success of public services. Journal of Public Administration , 5 (2), 112-126.
Meilyta, D., & Suryani, I. (2021). Quality of public services: Dimensions and measurement. Journal of Public Administration and Management , 10 (3), 167-182.
Muhajirin, M., Subandi, & Rohman, A. (2024). Qualitative research methodology: A practical approach to social sciences . Science Library.
Nurmayana, I. (2022). Organizational capacity in public policy implementation in Indonesia. Journal of Public Policy and Administration , 12 (1), 89-105.
Central Government. (2009). Law of the Republic of Indonesia Number 25 of 2009 concerning Public Services . State Gazette of the Republic of Indonesia 2009 Number 112.
Pramono, A. (2020). Concepts and theories of public policy implementation. Journal of Government Science , 9 (2), 134-149.
Ramadhani, F., Putri, SA, & Wibowo, H. (2024). Digitalization of village government administration: Opportunities and challenges. Journal of Information Technology and Governance , 15 (1), 45-62.
Raudha, N., Saputra, D., & Wijaya, K. (2023). Public services in the digital era: Transformation and challenges. Journal of Public Administration , 14 (2), 178-194.
Satibi, I. (2017). Techniques for writing theses, theses and dissertations . Deepublish.
Sinaga, R. (2023). Documentation in qualitative research: Techniques and procedures. Journal of Research Methodology , 12 (1), 67-81.
Sugiyono. (2013). Quantitative, qualitative, and R&D research methods . Alfabeta.
Supriyani, E., & Setyowati, A. (2023). Village digitalization program in Indonesia: Evaluation and policy recommendations. Journal of Village and Regional Development , 11 (2), 145-163.
Tachjan, H. (2006). Implementation of public policy . AIPI Bandung.
Taufiqurokhman, & Satispi, E. (2018). Theory and development of public service management . UMJ Press.
Tazam, AR, & Safitri, DN (2024). Village digitalization as a sustainable development strategy. Journal of Rural Development , 13 (1), 89-107.
Yanti, R., & Sukmana, H. (2024). Factors influencing the implementation of public policy at the village level. Journal of Regional Policy and Governance , 15 (2), 201-218.
Downloads
Published
Issue
Section
License
Copyright (c) 2026 Nadilla Nadilla, Afrizal Afrizal, Eki Darmawan (Author)
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
