THE ELECTRONIC TRAFFIC LAW ENFORCEMENT PROGRAM POLICY (ETLE) IN TANJUNGPINANG CITY

Abstract

Traffic violations in Indonesia, particularly in Tanjungpinang, contribute significantly to congestion and accidents. The Electronic Traffic Law Enforcement (ETLE) system emerges as a technology-based solution to enhance traffic law enforcement, transparency, and accountability while reducing illegal levies. This policy aligns with government initiatives for digital governance development. This study employs a qualitative approach, focusing on traffic violators and ETLE law enforcement officers at the Traffic Unit of Tanjungpinang City Police. Data collection utilized primary and secondary sources through observation, interviews, and documentation, analyzed using the Miles and Huberman model involving data reduction, presentation, and conclusion verification. Initial findings reveal that ETLE implementation in Tanjungpinang faces several challenges, including limited public understanding of the system, which is often perceived as "regular CCTV cameras," insufficient socialization efforts, and incomplete officer comprehension of Standard Operating Procedures, particularly technical aspects. Despite these obstacles, the policy maintains a strong legal foundation and aims to reduce violations while enhancing public compliance. Critical implementation factors influencing success include policy standards and targets, resource availability, implementing organization characteristics, inter-organizational communication, implementer attitudes, and the social, economic, and political environment. These elements collectively determine the effectiveness of ETLE policy implementation in achieving its intended objectives