THE ROLE OF MARKETING CAPABILITIES IN IMPROVING COMPANY PERFORMANCE: A LITERATURE REVIEW

Authors

  • Indah Anggraeni Purnama Sari Insan Pembangunan Indonesia University, Indonesia Author

Keywords:

Capability Marketing, Performance Company, Advantages Compete, Market Orientation, Study Literature.

Abstract

Capability marketing is one of the factor strategic role​ important in increase performance company in the middle competition growing business​ dynamic. Companies are required capable understand need customers, develop effective marketing strategies, and​ create superiority sustainable competition. This article aim For study role capability marketing in increase performance company through approach studies literature. The research method used is a literature review with analyze various article scientific relevant national and international​ about capability marketing and performance company. Study results show that capability marketing influential positive to various indicator performance companies, such as improvement sales, satisfaction customers, loyalty customers, market share, and profitability. Capabilities marketing also helps company respond change environment business in a way more fast through management market information, innovation product, strengthening brand, as well as development connection with customers. In addition, market orientation, utilization technology and capabilities organization in adapt participate strengthen influence capability marketing to performance company. Therefore that, capability marketing can viewed as asset strategic support​ achievement superiority compete and success company in term long

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References

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Morgan, N. A., Vorhies, D. W., & Mason, C. H. (2009). Market Orientation, Marketing Capabilities, and Firm Performance. Strategic Management Journal, 30(8), 909–920.

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O'Cass, A., Ngo, L. V., & Siahtiri, V. (2012). Examining the Marketing Planning–Marketing Capability Interface and Customer-Centric Performance in SMEs. Journal of Strategic Marketing, 20(6), 463–481.

Vorhies, D. W., & Morgan, N. A. (2005). Benchmarking Marketing Capabilities for Sustainable Competitive Advantage. Journal of Marketing, 69(1), 80–94.

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Published

2026-07-05

Issue

Section

Articles

How to Cite

Indah Anggraeni Purnama Sari. (2026). THE ROLE OF MARKETING CAPABILITIES IN IMPROVING COMPANY PERFORMANCE: A LITERATURE REVIEW. Interdisciplinary Journal of Global and Multidisciplinary, 2(3), 363-365. https://jurnal-ijgam.or.id/index.php/IJGAM/article/view/324

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