EXPLORATORY FACTOR ANALYSIS OF SHOPEE'S CREATIVE CAMPAIGN ON THE PURCHASE INTENTION OF JAKARTA’S GEN Z

Authors

  • Trinia Rachmawati Jakarta State University, Indonesia Author
  • Elisabeth Nugrahaeni P. Jakarta State University, Indonesia Author

Keywords:

Creative Campaign, Exploratory Factor Analysis, Purchase Intention, Shopee Super Shopping Day, Generation Z.

Abstract

This study examines the latent factor structure underlying Generation Z’s perceptions of Shopee’s Super Shopping Day 11.11 creative campaign in 2024 and its relevance to purchase intention. Despite the growing use of large-scale creative campaigns in digital commerce, limited empirical research has explored how such campaigns are perceived holistically by Generation Z audiences and how these perceptions form underlying dimensions of marketing communication. Grounded in the integrated marketing communication framework, this study conceptualizes creative campaigns as a set of communication stimuli that generate latent perceptual factors influencing purchase intention. A quantitative research design was employed using survey data collected from Generation Z respondents in Jakarta who were exposed to Shopee’s 11.11 campaign. The data were analyzed using descriptive statistics and Exploratory Factor Analysis (EFA) with SPSS 26 to identify the underlying factor structure of the campaign elements. The results indicate that the data met the adequacy requirements for factor analysis, as demonstrated by satisfactory Kaiser–Meyer–Olkin and Bartlett’s Test values. The EFA results reveal several distinct latent factors that represent key dimensions of Shopee’s creative campaign as perceived by Generation Z. The findings suggest that Shopee’s 11.11 creative campaign forms a structured set of marketing communication dimensions that are closely associated with Generation Z’s purchase intention. These results provide practical implications for the development of future creative campaigns, particularly in optimizing message delivery, promotional appeal, and audience engagement strategies to enhance marketing communication effectiveness.

Downloads

Download data is not yet available.

References

Ajzen, I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes, 50(2), 179–211. https://doi.org/10.1016/0749-5978(91)90020-T

Ameen, N., Hosany, S., & Taheri, B. (2023). Generation Z’s psychology and new-age technologies: Implications for future research. Psychology & Marketing, 40(10), 2029–2040. https://doi.org/10.1002/mar.21868

Ashley, C., & Tuten, T. (2015). Creative strategies in social media marketing: An exploratory study of branded social content and consumer engagement. Psychology & Marketing, 32(1), 15–27. https://doi.org/10.1002/mar.20761

Belch, G. E., & Belch, M. A. (2021). Advertising and promotion: An integrated marketing communications perspective (12th ed.). McGraw-Hill Education.

Creswell, J. W. (2018). Research design: Qualitative, quantitative, and mixed methods approaches (5th ed.). SAGE Publications.

Djafarova, E., & Rushworth, C. (2017). Exploring the credibility of online celebrities’ Instagram profiles in influencing the purchase decisions of young female users. Computers in Human Behavior, 68, 1–7. https://doi.org/10.1016/j.chb.2016.11.009

Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2019). Multivariate data analysis (8th ed.). Cengage Learning.

Indonesian Internet Service Providers Association. (2025). Indonesia internet penetration survey 2025. https://survei.apjii.or.id

Kim, A. J., & Ko, E. (2019). Impact of luxury fashion brand’s social media marketing on customer relationship and purchase intention. Journal of Global Fashion Marketing, 10(1), 1–18. https://doi.org/10.1080/20932685.2018.1556407

Liu, X., Burns, A. C., & Hou, Y. (2020). An investigation of brand-related user-generated content on Twitter. Journal of Advertising, 49(3), 247–263. https://doi.org/10.1080/00913367.2020.1749407

Maslahatun, M. P., Aulia, R., & Lola, R. Z. A. (2025). Social media marketing strategies in enhancing Generation Z engagement and loyalty. Jurnal Ilmiah Ekonomi dan Manajemen, 3(2), 361–371. https://doi.org/10.61722/jiem.v3i2.3855

McKnight, D. H., Choudhury, V., & Kacmar, C. (2002). Developing and validating trust measures for e-commerce: An integrative typology. Information Systems Research, 13(3), 334–359. https://doi.org/10.1287/isre.13.3.334.81

Priporas, C. V., Stylos, N., & Fotiadis, A. K. (2017). Generation Z consumers’ expectations of interactions in smart retailing. Journal of Business Research, 77, 374–381. https://doi.org/10.1016/j.jbusres.2017.01.027

Roy, S. K., Sarkar, U., Khan, M. R., Pervin, M. T., & Ahad, A. A. (2025). Generation Z’s behavioral factors affecting purchase intention through social media portals. SAGE Open, 15(3). https://doi.org/10.1177/21582440251363319

Smith, A. N., & Yang, S. (2018). Social media marketing creativity: A content analysis of branded social media posts. Journal of Interactive Advertising, 18(1), 1–15. https://doi.org/10.1080/15252019.2017.1411964

Wardhana, A. (2024). Brand management in the digital era. Eureka Media Aksara.

Wongkitrungrueng, A., & Assarut, N. (2020). The role of live streaming in building consumer trust and engagement with social commerce sellers. Journal of Business Research, 117, 543–556. https://doi.org/10.1016/j.jbusres.2018.08.032

Downloads

Published

2026-01-06

Issue

Section

Articles

How to Cite

Trinia Rachmawati, & Elisabeth Nugrahaeni P. (2026). EXPLORATORY FACTOR ANALYSIS OF SHOPEE’S CREATIVE CAMPAIGN ON THE PURCHASE INTENTION OF JAKARTA’S GEN Z. Interdisciplinary Journal of Global and Multidisciplinary, 2(1), 459-478. https://jurnal-ijgam.or.id/index.php/IJGAM/article/view/120

Similar Articles

41-50 of 95

You may also start an advanced similarity search for this article.