SERVICES OF THE TIRTA LINGGA REGIONAL DRINKING WATER COMPANY IN OVERCOMING THE CLEAN WATER CRISIS IN SINGKEP DISTRICT, LINGGA REGENCY
Keywords:
Services, Regional Public Corporation, Clean WaterAbstract
The clean water crisis remains a major problem in Lingga Regency due to limited raw water sources, the island's geographical conditions, and the uneven distribution network. PDAM Tirta Lingga plays a crucial role in providing clean water, particularly in Singkep District, which frequently experiences distribution disruptions. This study aims to analyze PDAM Tirta Lingga's services in addressing the clean water crisis, focusing on effectiveness, responsibility, and accountability. The study employed a qualitative descriptive approach through observation, interviews, and documentation, with data analysis utilizing Agus Dwiyanto's (2002) theory. The results indicate that PDAM Tirta Lingga's services are not yet optimal in terms of effectiveness, characterized by uneven water distribution, unstable flow, and water quality that does not consistently meet standards. However, in terms of responsibility and accountability, PDAM Tirta Lingga is considered quite good through its crisis management efforts and transparent management and reporting. Efforts to regulate flow times and distribute water using tankers are only temporary and have not been able to meet community needs sustainably, so improvements in infrastructure and water resource capacity are needed
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Copyright (c) 2026 Muhammad Fitra Hardinata, Novi Winarti, Eki Darmawan (Author)
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